Privacy Policy for Borealis Books
At Borealis Books, we are committed to protecting the privacy of our customers and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our site, purchase books, attend literary events, or use our cozy reading nook services.
1. Information We Collect
We collect various types of information in connection with the services we provide, which may include personal data.
- Information You Provide Directly: This includes information you give us when you register for an account, subscribe to our newsletter, make a purchase, register for a literary event, or interact with us directly. This data may include your name, shipping address, email address, phone number, and payment information.
- Information Collected Automatically: When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand how our site is used and to improve your browsing experience.
- Information from Other Sources: We may receive information about you from third-party partners, such as payment processors, to facilitate your purchases and ensure accurate service delivery.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Our Services: Fulfilling your orders for new and used books, managing your participation in literary events, and providing customer support.
- To Improve and Personalize Your Experience: Understanding your preferences to recommend books and events you might enjoy, and to enhance the functionality and design of our online platform.
- For Communication: Sending you updates about your orders, literary events, new arrivals, special promotions, and responding to your inquiries.
- For Marketing and Promotional Purposes: With your consent, we may use your information to send you marketing communications about Borealis Books and our activities, including our local author spotlight.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the security and integrity of our online platform and our customers.
3. Disclosure of Your Information
We value your trust and will not sell your personal data to third parties. We may disclose your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., payment processing, shipping, or event management), or serving our customers. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share your information with other third parties with your explicit consent.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
5. Your Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data in certain situations.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the details provided below.
6. Third-Party Links
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Borealis Books
240 Sime Road,
Singapore, 288303
Singapore